Delivery Information

Delivery

In the majority of cases in-stock orders placed before 4.00pm Monday to Friday will be dispatched the same day, Please note that orders placed after 4.00pm Monday to Friday will not be packed until the next business day. We strive to deliver as quickly as possible, however faster services are available if the delivery is urgent, Please ask for a quote. Standard delivery will be Royal Mail's 2nd Class service unless stated otherwise, delivery usually takes between 1 to 3 working days. All orders are despatched with full tracking to allow full peace of mind. Customers that provide a mobile telephone number at the Checkout will also receive text message updates from the Royal Mail on the day of delivery. 

Next Day Delivery

We know sometimes you simply cannot wait to get your new shoes and boots and for that reason we offer Royal Mail's Next Day delivery which is guaranteed for delivery the next working day (please note this will not be delivered on a Saturday, where Saturday delivery is required please get in touch and we will provide you with a quote). We must stress that all orders which opt for Next Day Delivery are received before 12:01pm, if this is the case it will be delivered the Next Working Day, however if an order is placed after 12:01pm we will make every effort to ensure that your order is dispatched the same day and therefore still achieves Next Day delivery but this is no longer guaranteed. Please note that in the lead up to Christmas we may require an additonal handling day to prepare any order for despatch due to the high demand in the products we sell.

Free Delivery

We are currently offering 'Free Delivery' on UK orders, an order must be over £100 to qualify. Any qualifying orders will be posted free of charge via Royal Mail's 2nd Class service, delivery will vary from 4 to 6 working days. If you would prefer a quicker delivery service you will be offered many different solutions at the checkout including 24 hour, 1st Class and Next Day. KBK Shoes holds the right to remove this offer at any time without prior notice.

Saturday Delivery

If you require Saturday delivery, please contact us for a quote. Our carriers charge a premium for Saturday delivery & this can vary depending on your location and the weight of your order. We are unable to make deliveries on any of the following days:- Sundays - Bank Holiday Mondays - Good Friday - Christmas Day - New Years Day.

Out of Stock Items

Whilst every effort is made to ensure our web site is up to date, it is sometimes possible for items ordered to be out of stock. Should any item ordered not be available for immediate delivery, we will contact you by e-mail with the estimated delivery time. You have the option to cancel your order at any time.

Availability

We try to display available styles and sizes. However, an item may be out of stock, awaited from our supplier or available by Special Order only. In these cases we will contact you to see if you would like to wait for the delivery, choose a suitable alternative or cancel your order.

Back to top